FAQ

What is the estimated delivery time and method?

  • DHL/TNT — 3~5 DAYS
  • Fedex/UPS — 6-8 DAYS
  • EMS — 15-20 DAYS
  • Air mail post service — 30-60days (max. 2kg per parcel)
  • By sea — 2 months

What are the delivery charges?

You can contact us and our sales staff will help you with shipping cost quote. We charge the shipping fee based on the shipping method, destination country and the gross weight.
Shipping cost shall be paid in advance. If you use your own courier or freight forwarder to handle the shipment, you are responsible for the local transportation costs from our warehouse to the courier’s drop-off location.

What is BSE's Returns and Replace policy?

If any product is damaged during transportation or has quality problem , please contact us within 5 days after the package is signed. If the damage products are spare parts, we will resend spare parts to clients freely in the next order. If product is defective, please return to us through post service for exchange or refund. Before returning, please ensure that the products and package as 100% same as we offered and need contact us to provide return address. If we did not get returned parcel because of wrong return address, we will not take responsibility.

Guidelines For Writing Product Reviews

If you are satisfied with our products, please give us your praise. Customers’ encourage and satisfaction is the motivation of our growthing. If you are not satisfied with our products, please contact us online or through email, we hope you can give us second change to win your trust, because the development of B.S.E Technology can not depart from customers’ opinion, advice and support.